Help Desk
What to do when your address, email, or phone number changes.
Keep your details current so statements, verification notices, and security alerts reach you. Some changes may require supporting documents or a security check.
If you no longer control an old email or phone number, use the official contact route and avoid sharing sensitive details in public messages.
Related
Protect your account with a second sign-in step.
Checks for missing verification, password, or notification emails.
Register your CopyMate profile and confirm your email.
Contact MarketMates support through the official contact page. Response times vary, and complex payment or security investigations can take longer.
Keep your account safe: Never send passwords, one-time passwords (OTPs), full card details, recovery codes, or private keys. MarketMates support will not ask for them.