Enabling two-factor authentication
Protect your account with a second sign-in step.
Category
Profile updates, access protection, and safe account habits.
Protect your account with a second sign-in step.
What to do when your address, email, or phone number changes.
Contact MarketMates support through the official contact page. Response times vary, and complex payment or security investigations can take longer.
Keep your account safe: Never send passwords, one-time passwords (OTPs), full card details, recovery codes, or private keys. MarketMates support will not ask for them.