1. Open the login screen

    Step 1: Select Login.

CopyMate Login screen
Select Login.

  1. Select Forgot password

    Step 2: Select Forgot password?

CopyMate Forgot Password link
Select Forgot Password.

  1. Submit your registered email address

    Step 3: Enter the email address registered to your CopyMate profile and select Submit.

CopyMate password reset email entry
Enter your registered email.

  1. Open the password-reset email

    Step 4: Open the reset email and select Reset password. Check spam or junk if it does not arrive.

CopyMate password reset email
Open the reset email.

  1. Set and confirm your new password

    Step 5: Enter and confirm your new password, then select Reset.

CopyMate create new password screen
Set your new password.

Expected outcome

Reset your password and regain access securely.

CopyMategetting-startedforgottenresetpasswordloginemail