How is the Maximum Daily Loss calculated?
How to check the balance-based Maximum Daily Loss rule that applies to your purchased plan.
Category
Prop Trading
Challenge rules, platforms, payouts, funded access, and plan checks.
Getting started with MarketMates Prop Trading
How to compare a MarketMates Prop Trading challenge and prepare before placing your first trade.
Understanding challenge rules and loss limits
How to interpret a challenge profit target, daily loss, maximum loss and related risk rules.
Trading styles, platforms, and checking your plan rules
What to confirm about the trading platform, markets, style permissions and strategy rules for your plan.
Prop Trading payouts and profit splits
How profit splits, payout eligibility and RiseWorks payout verification work.
Do I need to use a stop-loss?
Check when a stop-loss is required, the 120-second placement rule and the exception for Scalper accounts.
How are trading-rule breaches handled?
Understand the discretionary remedies MarketMates may apply when trading rules are breached.
What KYC checks do I need to complete?
Learn about the MarketMates identity check at account opening and the RiseWorks verification required before payout.
Why do challenges require profitable trading days?
Understand why some challenges require a minimum profit on several separate qualifying trading days.
Can I trade during high-impact news events?
Check restricted news windows, pending-order rules, plan exceptions and how accidental breaches may be reviewed.
Can I hold trades overnight or over the weekend?
Compare overnight and weekend holding rules for Best Mate, Scalper, Swing and funded accounts.
Still need help?
Contact MarketMates support through the official contact page. Response times vary, and complex payment or security investigations can take longer.
Keep your account safe: Never send passwords, one-time passwords (OTPs), full card details, recovery codes, or private keys. MarketMates support will not ask for them.