Help Desk
Where to check current ScaleMate account sizes, levels, and maximum account sizes.
ScaleMate is structured as a series of levels. Each level provides a larger trading account while maintaining a defined risk allocation and stop-out level.
Current starting account sizes, level details, and maximum account sizes are available on the ScaleMate page at https://marketmates.com/scalemate/. Check that page and your MarketMates portal before selecting an account because available options can change.
Related
How ScaleMate combines the Purchase Fee with additional trading capital, and what to review before selecting a plan.
How ScaleMate provides live trading capital and a path to larger account levels.
Whether ScaleMate provides funded live-capital access from the beginning.
Contact MarketMates support through the official contact page. Response times vary, and complex payment or security investigations can take longer.
Keep your account safe: Never send passwords, one-time passwords (OTPs), full card details, recovery codes, or private keys. MarketMates support will not ask for them.