Help Desk
Whether ScaleMate provides funded live-capital access from the beginning.
Yes. ScaleMate gives you access to a funded live-capital account from the beginning. There is no evaluation phase or simulated challenge to pass before you can start trading.
Your account remains subject to the ScaleMate risk limits, trading rules, and stop-out level.
Related
How ScaleMate combines the Purchase Fee with additional trading capital, and what to review before selecting a plan.
How ScaleMate provides live trading capital and a path to larger account levels.
Whether ScaleMate requires an evaluation or simulated challenge before trading.
Contact MarketMates support through the official contact page. Response times vary, and complex payment or security investigations can take longer.
Keep your account safe: Never send passwords, one-time passwords (OTPs), full card details, recovery codes, or private keys. MarketMates support will not ask for them.