Help Desk
Whether ScaleMate has consistency, per-trade risk, stop-loss, or daily drawdown rules.
Under clause 7.1 of the ScaleMate Terms and Conditions (https://marketmates.com/scalemate-terms-and-conditions/), ScaleMate does not have a consistency rule, fixed maximum-risk-per-trade rule, mandatory stop-loss rule, minimum holding period, maximum number of positions, or separate daily drawdown rule.
You must still remain above the stop-out level and comply with the Terms, including rules against fraud, platform abuse, pricing exploitation, and other prohibited conduct.
Related
How ScaleMate combines the Purchase Fee with additional trading capital, and what to review before selecting a plan.
How ScaleMate provides live trading capital and a path to larger account levels.
Whether ScaleMate provides funded live-capital access from the beginning.
Contact MarketMates support through the official contact page. Response times vary, and complex payment or security investigations can take longer.
Keep your account safe: Never send passwords, one-time passwords (OTPs), full card details, recovery codes, or private keys. MarketMates support will not ask for them.